• About Hotel Gift Vouchers

    We always strive for the best.

    Hotel Gift Vouchers - owned & operated by PREM Group

    The Hotel Gift Vouchers website is operated by PREM Group, one of Europe’s leading hospitality management companies. We are based in Dublin, Ireland and have been operating for over 20 years; working with some of the world’s major hotel brands.

      Become a partner hotel

      Many of the hotels and serviced apartments featured on this website are managed by PREM Group, however we also feature independent hotels.

       

      Hotel Gift Vouchers is available for independent hotels and serviced apartment operators across Europe to join. Launched in 2010 in response to requests from non-branded hotel managers who recognise the importance of being able to offer gift vouchers for their hotels.

       

      Cost-Effective and Simple to Manage Gift Voucher Scheme

      There are many benefits to independent hoteliers joining Hotel Gift Vouchers:

      • No upfront costs and low commission level on vouchers redeemed by your property.
      • An easy to use online portal allows reception to validate guests vouchers on arrival. As the vouchers are redeemed, confirmations are printed for accounts enabling straight forward invoicing and prompt payment.
      • We manage voucher sales including posting vouchers and any customer queries.
      • Quality links directly to your hotels own website give it an additional boost in search.
      • We run regular campaigns around key events to maximise sales (Christmas, Easter, Mothers Day).

      Please contact us to enquire about becoming a partner with Hotel Gift Vouchers.

       

      Terms and conditions

      General

      • You should review all details, including personal message and recipients email address are correct before ordering, vouchers cannot be reissued.
      • Payment is charged in full at time of purchase. Vouchers are non-transferable and non-refundable.
      • You should receive eVouchers within a few minutes of confirming your order. Hotel gift vouchers by post are sent from our office in Dublin and we aim for delivery within 5 working days. Please contact us if you have any questions regarding your order. We accept no liability for any delay which may occur in the delivery times.

      Redeeming Hotel Gift Vouchers

      • Recipients must book their stay on the hotel’s own website or by phoning the hotel directly. Vouchers will not be accepted if reservation is made on a third party website or via travel agent. Reservations are subject to availability and subject to advised terms and conditions including cancellation policies.
      • Vouchers must be presented on arrival at the hotel as full or part payment for their stay. A valid credit card will also be required upon check in.
      • Vouchers will only be accepted at properties listed on this website.
      • Gift Vouchers feature a unique reference ID to allow us to track their redemption. The gift certificate can only be redeemed once.
      • Hotel Gift certificates may not be exchanged for cash, cannot be replaced if lost, are non-transferable and non-refundable.
      • The full value of the voucher must be used in one transaction and change cannot be given.
      • Vouchers may be used for all goods and services in the hotel such as accommodation and special offer packages, food, beverages (alcoholic drinks subject to local licensing laws), rounds of golf and spa treatments. Certain services provided by external providers may be excluded (eg taxi or hotel transfers, doctors’ fees or event tickets).
      • PREM Group reserves the right to withdraw hotels or apartments from the list of participating properties at any time. Terms & Conditions are subject to change.